Question 1

What is your filming style?

Accepted Answer

Our style is documentary-based. We focus on capturing the most natural and authentic moments, without poses, so everything looks real and genuine. We want the video to reflect those spontaneous moments that make your event unique.

Question 2

How many videographers will attend my event?

Accepted Answer

It depends on the package you choose. The basic package includes one videographer. If you choose a longer package, up to two videographers will be included to cover more angles and moments of the event.

Question 3

What kind of equipment does Kino Heart use for wedding videography?

Accepted Answer

We use top-of-the-line equipment, including 4K cameras, stabilizers, and drones, to ensure the best quality for your wedding film. We also offer creative shots with a VHS camera at no extra cost, subject to availability.

Question 4

What is the duration of filming included in your packages?

Accepted Answer

The duration of filming varies based on the package you choose. Our basic package includes 4 hours of filming. If you require more coverage, we can customize a package to fit your specific needs.

Question 5

What is the delivery timeline for the final wedding video?

Accepted Answer

Our standard delivery time for the final wedding video is between 4 to 6 weeks after the event. We strive to provide a beautifully edited film that captures all the special moments of your day.

Question 6

When will we receive the teaser video from Kino Heart?

Accepted Answer

You can expect to receive the teaser video within 48 to 72 hours after your wedding. This short highlight will give you a sneak peek of the beautiful moments captured on your special day.

Question 7

Are drone shots included in Kino Heart's wedding videography packages?

Accepted Answer

Yes, we offer drone shots as part of our wedding videography packages, depending on the package you choose. Please note that drone usage is subject to weather conditions, permits, and any location restrictions in Mexico.

Question 8

How does Kino Heart deliver the final wedding videos?

Accepted Answer

The videos are delivered digitally via a high-resolution download link, ensuring you receive the best quality for your wedding film.

Question 9

How far in advance should we book Kino Heart's wedding videography services?

Accepted Answer

We recommend booking as early as possible to secure your date, especially during peak wedding seasons in Mexico. However, we are flexible and can accommodate last-minute bookings if our schedule allows.

Question 10

How do you select the music for the videos?

Accepted Answer

On the day of the wedding, we pay attention to your musical preferences and use that to choose the songs. We also welcome any song suggestions you’d like for the videos.

Question 11

What happens if there are last-minute changes to the event?

Accepted Answer

We understand that plans can change. If there are significant changes to the schedule or location, please let us know as early as possible, and we will do our best to adapt without any issues.

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